1. Information We Collect
Personal Information: When you create an account on CNXION, we collect your name, email address, phone number, and professional information. Business accounts may also provide company name, registration details, and billing information.
Profile Information: Depending on your account type, you may provide additional information:
- Clients: Company details, project requirements, industry, and budget preferences
- Service Providers: Professional expertise (AI, blockchain, Web3), certifications, portfolio samples, work history, skills, and hourly rates
Usage Data: We automatically collect information about how you interact with our platform, including pages visited, searches performed, job postings viewed, bids submitted, and features used.
Device Information: We collect device type, browser information, IP address, and general location data to improve security and user experience.
2. How We Collect Information
Direct Collection: Information you provide when registering, creating your profile, posting jobs, submitting bids, or communicating through our platform.
Automatic Collection: Data collected through cookies, analytics tools, and server logs when you use our services.
Third-Party Sources: Information from payment processors, identity verification services, and professional networks when you connect external accounts.
3. How We Use Your Information
We use your information to:
- Provide Services: Facilitate connections between clients and AI/blockchain service providers, process job postings, manage bids, and enable secure communication
- Verify Users: Confirm professional credentials and maintain our community of 3,000+ verified users
- Process Payments: Handle transactions securely through our payment protection system
- Improve Platform: Analyze usage patterns to enhance matching algorithms and user experience
- Communicate: Send job notifications, bid updates, payment confirmations, and platform announcements
- Ensure Security: Protect against fraud, unauthorized access, and prohibited activities
4. Information Sharing
Profile Visibility: Your public profile information is visible to other users to facilitate professional connections. Service providers' expertise, ratings, and portfolio samples are displayed to potential clients. Clients' company names and project descriptions are visible to service providers reviewing job opportunities.
Transaction Partners: When you engage in a project, relevant information is shared with the other party to facilitate successful collaboration, including contact details, project requirements, and payment information.
Service Providers: We share information with trusted partners who help us operate our platform:
- Payment processors for secure transaction handling
- Cloud hosting providers for platform infrastructure
- Analytics services for platform improvement
- Identity verification services for user authentication
Legal Requirements: We may disclose information when required by law, legal process, or government request, or to protect the rights, property, or safety of CNXION, our users, or others.
5. Data Security
We implement robust security measures to protect your information:
- Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
- Secure Storage: Personal data is stored in encrypted databases with access controls
- Payment Security: Financial transactions are processed through PCI-compliant payment providers
- Access Controls: Employee access to user data is restricted and monitored
While we take extensive measures to protect your data, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information through your account settings
- Deletion: Request deletion of your account and associated data, subject to legal retention requirements
- Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications while still receiving essential service notifications
To exercise these rights, contact our privacy team through your account settings or via email.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies: Enable core platform functionality like login and session management
- Analytics Cookies: Understand how users interact with our platform to improve services
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.
8. Third-Party Services
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
When you connect external accounts (such as professional networks or portfolios), you authorize us to access information from those services according to their terms.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes such as fraud prevention and dispute resolution.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting to the platform with an updated effective date. We will notify users of material changes via email or platform notification. Your continued use of CNXION after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our privacy team through your account settings or reach out to our support team. We aim to respond to all privacy inquiries within 48 business hours.